Returns & Exchanges
At Royal Gourmet, we want you to be completely satisfied with your purchase. If your new kitchenware or home decor does not meet your expectations, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the unused item in its original luxury packaging, ensuring all tags and protective inserts are included to prevent damage during transit.
Ship to Our Warehouse
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
Inspection and Refund
Once our quality control team inspects the returned item, we will process your refund or dispatch your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing